PUBLIC RELATIONS & MARKETING
This department focuses on the corporate image of the CWSA.
It also ensures that all staff, customers and the public are well informed about developments within the CWSA in a timely manner and that there is adequate dissemination of all the necessary information, education and awareness about the Authority’s products, services and operations in general.
• Corporate Responsibility & Image
• Stakeholder Collaboration
• Communications and Outreach
• Internal Relations
• Designs and Productions
Corporate Responsibility & image
Support is given in many different forms to several national organizations and individuals representing sporting, cultural, educational, medical and environmental concerns.
This have Included:
• Recycling discussions with the Foreign Minister of the Republic of China on Taiwan
• Discussions on the Inception report for UNDP/GEF funded Conserving Biodiversity and Reducing Land Degradation using the Ridge to Reef approach.
• Discussions with the National Parks Authority Reef Guardian Pilot Programme
• Coastal Clean-up Discussions with the Caribbean Youth Environment Network (CYEN)
• Discussions with the Forestry department on initiatives pertaining to a GEF grant proposal.
• Donation of engineering software by the Japan- Caribbean Climate Change Partnership (J-CCCP) to the CWSA water resources management Unit
Communications and outreach
The CWSA’s Facebook page is usually updated to reflect new profiles, office closure notices, disaster preparedness tips, water disruption notices, bereavement notices, videos, information flyers and other special and seasonal campaigns including reminders for the Grenadines environmental fee payment, white goods collection and water storage etc.
Water storage Campaign
The Public Relations and Marketing Department launched a “water storage” campaign at the start of 2018. This initiative was borne out of the need to ensure that customers of the CWSA have their own adequate water storage. This initiative took the form of radio discussions, placement of relevant information on the CWSA's Facebook page, banners on the CWSA main compound, exposure through the print media and the placement of messages on the water bill receipts.
• Monthly sponsorship of the newscast on NBC Radio including messages & notices
• Discussions on Radio stations on water and environment matters
• Morning talk-show appearances
• Emergency notices of water disruptions sent to all radio stations.
• Press briefings
The Public Relations and Marketing department is responsible for the following internal relations:
• Hosting of the Annual Awards events
• Quarterly general staff meetings.
• Announcements on the telephone intercom informing staff of various events.
• Representation at Engineering, Disaster Management and Solid waste monthly departmental meetings.
• Independence and Christmas celebrations.
Graphic Design & Productions
Design, complete and distribute annual reports to members of staff.
Design complete and distribute wall and desk calendars.
In house productions are done by the PR & Marketing team which is led by our Graphic Artist Rae-Anne McDowall, Producer - Symantha George and Manager Joan Ryan