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 Understanding Your Bill

Reading Your Water/Sewerage Bill

  1. Customer Code
  2. Account No: Codes
           D: Domestic Consumer
           C: Commercial Consumer
           S: Sewerage Account
          
    T: Temporary
           G: Government

    (Specimen Indicates this is a Domestic Consumer)
  3. Refer to #2
  4. Water Meter Number
  5. Billing Date – The date when the bill was prepared
  6. Due Date – Your bill must be paid before this date to avoid disconnection
  7. Billing Period Date is written Month/Day/Year.  Specimen therefore reads from July 07, 2006 to August 08, 2006.
  8. Refer to # 7
  9. Previous Meter Readings
  10. Current Meter Readings
  11. Consumption Gallons - This is the amount of water used between meter readings. (Item #10- minus Item # 9)
  12. Current Charge - 1,110 gallons at rate of $5.50 per 1.000 gallons = $6.11 plus basic charge of $11.00 plus environmental fee of $5.00. Total $22.11 All charges are in EC$.
  13. Last Payment Amount
  14. Last Payment Date
  15. Payment Status. Specimen show Ok, which means account is up to date. If Overdue, your account has reached maximum arrears amount and must be paid to avoid disconnection. 
  16. Arrears - any amount outstanding at date bill was prepared. Consumer was owing $22.11
  17. There is a monthly basic service charge of $11.00 and a monthly environmental fee of $5.00, which is applicable to all connections. Additional information on rates can be found on the FAQs page.
  18. Refer to # 17
  19. Refer to # 17
  20. Total Payment Due – $44.22 is the sum of # 16, 17, 18, and 19. 
We Provide & Deliver High Quality Service to All Our Customers.
Our experience and dedicated customer staff is here to help you. Contact a customer care associate:
784 456 2946 Billing , Enquiries, or Meter Reading
784 457 1445 E
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Designed & Created by Melissa Joshua, CWSA